How Can Military Media Specialists Break Through the "Clutter" of Content?

Source: U.S. Coast Guard Atlantic Area
This week, we’ll be looking into how content creators can navigate an often times over saturated online universe and how this relates to military communicators.

As we touched on last week, your chief responsibility as a military public affairs member is to report the truth. Our jobs are not focused on racking up subscriptions or increasing sales (however, in some cases, military communicators may be assigned to a marketing department for recruitment purposes).

Fortunately, in the world of military public affairs, we as communicators do not need to vie for revenue when we post to social media. As military communicators, we cannot accept outside payment for our public affairs content creation. This breaks communication laws and ethics in bribery and graft as listed under the Uniform Code of Military Justice.

While countries like Australia are demanding social media giants like Facebook to compensate news organization for usage, military branches in the U.S. are strictly creating content that informs the member and the greater community. We stick to facts and facts alone. Military media members are not authorized to provide their opinions while creating content that represents their branch of service. We must fully identify our sources when drafting online press releases or creating video content. Military communicators do this to ensure they avoid libel.

However, even though military content creators aren’t “in it for the money,” we still have a mission: to abide by the storytelling process. In order to do that in today’s society, we have to be aware of the intricate nature of digital media.

The world’s data is growing at a rapid rate. In fact, even back in 2011, research found that the world's data is doubling every two years. And it’s only going to expand even more, according to Moore’s Law (an observation that the number of transistors on a microchip doubles every 18-24 months).

How does this impact you: the current or future military content creator?

Glade you asked!

Well, quite frankly, it means we need to catch up with the times. If we want to get our messages across (as we established last week in the blog, our goal is to promote our military command’s messaging), we need to create content that will not just get sucked up in to the algorithms, never to be seen.

So, where is content being observed the most these days?

You probably could have guessed it quickly: your smartphones.

Smartphones are rampaging the world’s data, largely due to social media usages surging over the recent years. In fact, three-quarters of the world will be using their smartphones to access the internet by 2025, according to CNBC.

If cell phone usage is on the up, shouldn’t that mean we as military communicators should also be jumping on the bandwagon?

Social media apps like TikTok, for example, are sky rocking of late in popularity. Overnight, content creators can become household names thanks to algorithms that attract massive views on content—UNIQUE content. While TikTok is currently banned on government devices, the premise of the app still stands for military content creators—make a product that no one else is making and share it with the world.

TikTok is a prevalent app that allows users to post clips up to 10 minutes in length and also live clips. While the world’s data is doubling rapid rate, content creators can still stay relevant and competitive with other modern creators by uploading unique, original content to social media apps.

For military media members, that could mean social media tools like Instagram’s Reels feature.

Every day, 140 billion Reels are played across Facebook and Instagram, which are partner social media companies. When you upload a military video to Reels, don’t think of it as you adding just another piece of content to the world’s data. Think of it as a way for your unit or your branch as a whole to stay relevant; to maintain a digital footprint.

Source: Business Insider

Instagram has made it simply for individuals or businesses (or even the U.S. military branches!) to upload and post concise video content on their app with Reels. As of January 2024, statistics from Instagram reveal that 91% of the app’s users watch videos on the app every week. According to internet trends researcher Pathofex, the most viewed Reel of all time has had 1 billion views from a video created by Samsung. Further, according to social media data insider Rival IQ,, 25% of active brands post at least 17 times per month on average on Instagram.

Conviva, yet another social media data company, researched how Instagram Reels impacted professional sports leagues. Their results proved that engagement rates increased for the various professional sports leagues while posting to Instagram Reels. For instance, the NFL had 67% more engagement as a league after each induvial team averaged at least 9 Reels per team.

Point being: you as military content creators can utilize this resource to engage with the public and share the uniqueness of your branch. While the military may be band from using TikTok, Instagram Reels is a valuable second option that will help your unit or branch as a whole stay trendy while also adding organic, unique content to the “clutter” of the online universe.

However, before you can begin to even debate how you will create and post content as a military media specialist for your branch, you first have to understand the communication process as a whole.

While strategic communication is evolving with more data available and more advances in technology, the core elements of communication remain the same. If you are planning on becoming a military media member, you will study the elements of communication at Defense Information School in Fort Meade, Maryland.

What are the elements of communication? Glad you asked!

There are seven key stages every communication interaction includes.

The first is sourcing, which is the originator of the message. This can be a person or an organization. The second is encoding, which is the process the source uses to translate their thought or idea so it can be perceived by consumers. Thirdly, transmitting is the process of distributing the message, such as using Instagram Reels as a medium to display content. The fourth stage is known as channel, which are pathways the transmitter sends all features of the message. The fifth stage is decoding. This is the process the receiver uses to translate the source’s thoughts and ideas to discern the meaning. Finally, we have the receiver, which is the person or organization that gets the message. However, there’s also what’s called feedback, which connects back to the original source. The feedback element deals with the receiver responding to the message with what the sender perceives as a message.

With that, we’ll pick up next week when we’ll discuss more details on strategic communication from a mobile perspective.

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